Official product information
Seneca Refund Policy
Seneca refunds follow the guarantee printed on the listing. Call +1 (302) 200-3480 with your order ID, mail the bottles with tracking to 14 Wall Street, Suite 4B, New York, NY 10005, and the refund is issued 3–5 business days after credit.
Refund policy summary
| Policy point | Detail |
|---|---|
| Window | 60 days from purchase |
| Start a claim | Call +1 (302) 200-3480 |
| Return address | 14 Wall Street, Suite 4B, New York, NY 10005 |
| Include | Full name, email, order ID |
| Return shipping | Buyer pays; use tracking |
| Refund issued | 3–5 business days after credit |
| Shows on card | A further 5–10 days |
How to return an order
Call the order desk
Phone +1 (302) 200-3480 with your order ID, inside the 60-day window.
Pack the bottles
Add a note with your full name, email and order ID.
Ship with tracking
Mail it to 14 Wall Street, Suite 4B, New York, NY 10005. You pay postage.
Wait for the credit
The refund is issued 3–5 business days after the return is credited.
See it on your card
Allow another 5–10 days.
Changes and cancellations
Call +1 (302) 200-3480 as soon as you can. Once an order ships, it usually has to be returned instead.
| Situation | Best step |
|---|---|
| Wrong pack | Call before it ships |
| Duplicate order | Call with both order IDs |
| Unknown charge | Call before disputing with your bank |
Our role
Senecaformula is an information site run by a USA Authorized Seneca Retailer. Orders and refunds are handled by the BuyGoods order desk.
Refunds: questions
More answers on the full FAQ page.
Is there a subscription?
None is listed in the material we were given.
How long does a bottle last?
30 days at two capsules a day, or 60 days at one.
Where does it ship from?
The US, unless the sales page says otherwise. Tracking arrives in the order email.
How much is shipping?
Not published. The cost shows at checkout before you pay.
How does the guarantee work?
60 days from purchase, unless the sales page prints a longer window. Call +1 (302) 200-3480 with your order ID, then post the bottles back.
Ready to try Seneca?
Pick a pack and see the price at checkout. The money-back guarantee is 60 days from purchase, unless the sales page prints a longer window. Questions first? Call the order desk at +1 (302) 200-3480.
Sold through a USA Authorized Seneca Retailer. This site is not the manufacturer and earns when you buy.