Official product information
Seneca Shipping and Delivery
Seneca ships from the US unless the sales page says otherwise, with tracking in the order email. Shipping cost and times are not published; cost shows at checkout. For delivery problems, call +1 (302) 200-3480.
Seneca shipping at a glance
| Detail | What we know |
|---|---|
| Ships from | The US, unless the sales page says otherwise |
| Tracking | In the order email |
| Cost | Not published; shown at checkout |
| Delivery time | Not published |
| Order desk | BuyGoods, +1 (302) 200-3480 |
What happens after you order
Order email
Keep your order ID.
Packing
Your pack ships from the US.
Tracking
Arrives by email.
Delivery
Bring the box inside; capsules dislike heat and damp.
Check the seal
The label says do not use if the safety seal is damaged or missing.
Problems with a delivery
| Problem | What to do |
|---|---|
| No tracking after a few days | Call +1 (302) 200-3480 |
| Delivered but missing | Check with neighbors, then call |
| Crushed bottle | Photograph it and call |
| Damaged safety seal | Do not use; call the desk |
| Wrong pack | Call before opening |
The website email ([email protected]) cannot see orders. Use the phone.
Storing your capsules
- Cool and dry, as the label says.
- Away from heat, light and humidity (not the bathroom).
- Cap closed tightly after each use.
- Out of reach of children.
- Check the best-before date on the base when your bottle shows one.
Shipping and the refund clock
The 60-day guarantee window usually counts from the purchase date rather than the delivery date, so a slow delivery eats into it. Ask the desk for your exact window when you order, and write the date down somewhere you will see it.
Shipping: questions
More answers on the full FAQ page.
Which pack should I choose?
One bottle first. At two capsules a day that is 30 days, and it is the smallest amount of money at risk.
Where can I buy Seneca?
On senecaformula.com, or by phone at +1 (302) 200-3480, through a USA Authorized Seneca Retailer.
How much is shipping?
Not published. The cost shows at checkout before you pay.
How does the guarantee work?
60 days from purchase, unless the sales page prints a longer window. Call +1 (302) 200-3480 with your order ID, then post the bottles back.
Ready to try Seneca?
Pick a pack and see the price at checkout. The money-back guarantee is 60 days from purchase, unless the sales page prints a longer window. Questions first? Call the order desk at +1 (302) 200-3480.
Sold through a USA Authorized Seneca Retailer. This site is not the manufacturer and earns when you buy.